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CCcam in Italy: what to check before you buy

Published

Italian setups sit on Hotbird at 13.0E alongside half of Europe. Here is what that means when choosing a CCcam or OScam service, and how to test one properly on your own receiver.

T
The cccam.io team
Buyer's guide

Hotbird at 13.0 degrees East is one of the busiest pieces of sky in Europe, and Italian viewers share it with Polish households, expatriate communities across the continent and a large amount of free-to-air broadcasting. That has one practical consequence for buyers: a correctly aimed dish proves less here than it does in markets with a single dedicated position, so the interesting questions are elsewhere.

The dish, briefly

Italian platforms broadcast from Hotbird at 13.0 degrees East. Sky Italia is there and so is Tivusat, and it is the default alignment for dishes installed in Italy.

Because 13.0E carries so much, a healthy signal reading does not tell you as much as you might hope. You can be perfectly aligned, see hundreds of transponders, and still be missing the specific thing you are trying to watch for reasons that have nothing to do with the dish. So confirm the position, then stop thinking about it and move on to the parts that actually vary between providers.

Know which platform you are talking about

This trips up more conversations than anything else in the Italian market, and it is worth being precise about.

Sky Italia is a commercial pay platform. Tivusat is the free-to-view satellite platform that exists so households with poor terrestrial reception can still get the national channels. They are not competitors in the ordinary sense and they are not interchangeable, and a receiver set up around one is not automatically set up for the other.

When you ask for help on a forum, or when you evaluate what a provider is telling you, being clear about which one your setup is built around will save a great deal of circular discussion. A vague answer from a provider on this point is itself informative.

Serie A is your test bench

Every market on this site has a peak, and Italy’s is unusually sharp. Serie A evenings, Champions League nights, the weekends when everyone is watching the same match at the same time. That is when a server carrying too many clients stops answering quickly enough and pictures start breaking up.

So test then. Not on a Monday morning, when every service in existence looks flawless. A line that survives a Sunday evening under real load has proved something; a line that was fine all week and falls apart at kick-off has proved something more valuable, and it will have cost you nothing to find out.

This is the reason we run a three-day trial rather than promising refunds. Three days reaches at least one proper matchday.

Measuring instead of guessing

Italian connections vary a lot by region, and it is common to assume a slower connection is the reason a line feels sluggish. Usually it is not.

What you feel when you change channel is a round trip: your receiver asks, a server answers. That is latency, and it is largely independent of your download speed. Even a modest connection normally reaches a European server in a few tens of milliseconds. Our latency test will tell you your own number in a few seconds, and cardsharing latency explained covers why a fast connection and a fast-feeling line are two different things.

Once you know your round trip is healthy, any remaining slowness is the server’s problem, not yours. That is a much better position to negotiate from.

The short list

Two televisions, two rooms

Italian households commonly have a second receiver, and this is where people accidentally get themselves blocked.

One set of credentials works on one receiver at a time. Put the same username into a second box and the two will fight over the connection while our fraud rules flag the duplicate sessions and shut the line down.

Rooms are the supported way to do this: up to three on a single order, each with its own username and password, all expiring on the same date so there is one renewal rather than several. See one line, multiple receivers.

Try it during a match

Confirm 13.0E, check your round trip, then run a real line on your own receiver on an evening that matters to you.

Our free 3-day trial gives you your own credentials for 72 hours, no card, three trials per email address. Start it before the weekend.

Frequently asked questions

Which satellite position do I need in Italy? +

Hotbird at 13.0 degrees East. Sky Italia and Tivusat both broadcast from there, and it is the standard alignment for dishes installed in Italy. It is also the position Polish platforms use, which is why the same dish can serve very different households.

What is the difference between Sky Italia and Tivusat? +

They are different kinds of platform. Sky Italia is a commercial pay platform; Tivusat is the free-to-view satellite platform that carries the national channels for households that cannot receive terrestrial signals well. Which one your receiver and card arrangement is built around changes what you should expect, so it is worth being clear which you mean when asking for help.

My connection is slow in the south. Does that rule this out? +

Not necessarily. What matters for channel changes is round-trip time rather than download speed, and even a modest Italian connection usually reaches European servers quickly. Measure it before assuming. A slow-feeling line on a good round trip points at the server, not at your connection.

Can I put the same line on the TV downstairs and the one upstairs? +

Not on the same credentials. One username serves one receiver at a time, and two simultaneous connections get the line blocked. Buy a second room on the same order instead: separate credentials, one shared expiry date, much cheaper than two subscriptions.

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