CCcam troubleshooting - no picture or no connection
ECMs in the log but no picture, or a line that won't connect? Work through the common CCcam and OScam fixes: ports, clock, credentials and softcam.
1. Confirm the line is up
Use our line tester. If the test fails, the line is gone or your network can't reach the host. If the test passes, the problem is receiver-side.
2. Check the system clock
CCcam ECMs include timestamps. If the receiver clock drifts more than ~3 minutes, decoding silently fails. Enable NTP:
cat /proc/driver/rtc # confirm RTC is running
date # confirm date is sane 3. Verify the ECM is reaching CCcam
tail -f /tmp/CCcam.log
# Expect lines like:
# CWlistener thread started
# ECM (CAID 0918:000000) on chid 0000 received from xxxxxx No ECM lines? The receiver isn't asking CCcam to decode. Check that CCcam is set as the softcam in your image (Menu → Setup → Softcam → CCcam).
4. Check the ECM time
Open the channel info OSD. ECM times above 1500ms mean the connection is slow - try a closer region (use the latency tool).
5. Firewall / ISP
A few ISPs block outbound CCcam ports. Run our line tester against your host and port to check whether your network can reach the server.
Still stuck?
Email support@cccam.io with:
- Your username
- The last 50 lines of
/tmp/CCcam.log - What channel(s) don't decode